Create a certificate in ServiceNow
Genesys와 ServiceNow 통합의 통합된 경험: 곧 출시되는 기능
Create an X.509 certificate in ServiceNow for a secure and reliable communication with Genesys Cloud.
To create an X.509 certificate in ServiceNow:
- ServiceNow에 로그인하세요.
- Navigate to System Definition > Certificates.
- Click New to create a new certificate.
- Enter the following details for the certificate:
- Name – Enter a name for the certificate.
- Format – Select PEM from the list.
- Type – Select Trust Store Cert from the list.
- PEM Certificate – Copy the contents of the X.509 certificate created using OpenSSL.
- Active – Select the option to mark the certificate as active.
- 딸깍 하는 소리 제출하다.
Next, assign the certificate to the application registry created to manage Genesys Cloud.