Genesys Cloud Voice activation requirements and service restrictions for Latvia

There are certain activation requirements and service restrictions that apply to using Genesys Cloud Voice in Latvia.

활성화 요구 사항

• Any company located inside of Latvia can purchase Genesys Cloud Voice geographic numbers in Latvia. Genesys Cloud Voice geographic numbers cannot be purchased or assigned to residents or companies registered outside of Latvia. Additional address and identity verification documents are required for purchase. 
• Geographic numbers are based on city area codes. For example, a Latvian area number (+371-XXX-XXXX). Not all cities are available; availability depends on our supplier inventory and current availability in the market. Genesys Cloud Voice Number Management provides the most current information about the availability of numbers in any geographic area. For more information, see Purchase DID numbers. 
• Toll-free numbers in Latvia start with prefix (+371800). These numbers can only be called from within Latvia. The numbers per order are limited in quantity and can take a few days to weeks for ordering or activation. For more information, see Purchase toll-free numbers. 

서비스 제한

• Geographical numbers are only reachable from within the EU.  
• Outbound calling to premium numbers, short codes, international calls and Emergency Services are not supported on toll-free or national numbers.  

Genesys Cloud Voice does not offer non-geographic numbers (NGN) except toll-free. However, we constantly evaluate customer requirements and may offer these numbers in the future. 

문서 요구 사항 

As part of the purchasing process, it is required that proof of business documentation be submitted when requesting numbers from Latvia.